Privacy Policy
Last updated: October 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, email, phone number)
- Anything you write in a message to us (please do not send medical records or payment details)
We also use Microsoft Clarity to understand how visitors use the site, through session recordings and heatmaps (pages viewed, clicks and scrolling). Clarity uses cookies and masks the text you type into forms, so it does not record your enquiry or medical details. See Microsoft's privacy statement at privacy.microsoft.com.
2. How We Use Your Information
We use the information we collect to:
- Respond to your general questions
- Improve our guides and the site
3. Information Sharing
We use your enquiry only to reply to you. We do not pass your information to hospitals or clinics; you contact them directly. Our service providers (hosting, database, email and AI processing) handle data on our behalf, and some are located outside Korea. We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at info@kmedtour.com